Elegant Suites Westlake Hanoi, Hanoi
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Key details
About the Hotel
10B Dang Thai Mai, Tay Ho District - West Lake / Nghi Tam,
Hanoi,
Vietnam,
Ha Noi Municipality
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Studio
Max:
2 persons
540 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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One-Bedroom Apartment
Max:
2 persons
930 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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Two-Bedroom Apartment
Max:
4 persons
1025 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness center
- Jacuzzi
- Facial
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Location
10B Dang Thai Mai, Tay Ho District - West Lake / Nghi Tam,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
10B Dang Thai Mai, Tay Ho District - West Lake / Nghi Tam,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Monuments and Landmarks
Ho Chi Minh Mausoleum
1.9
mi
Pagoda
Tran Quoc Pagoda
1.3
mi
Lake
West Lake
1.5
mi
Tay Ho District
Ho Tay Water Park
4200 ft
Parks
Hanoi Botanical Garden
1.6
mi
Pagoda
One Pillar Pagoda
1.9
mi
Đ Thai Mai
Phu Tay Ho
2900 ft
Castle
Thang Long Imperial Citadel
2.2
mi
Quoc Tu Giam Street Dong Da District
Temple Of Literature
2.4
mi
Amusement Park
West Lake Water Park
4200 ft
Pagoda
Quan Thanh Temple
1.5
mi
Gallery
Work Room Four
2200 ft
Quan Thanh Street
Truc Bach Lake
1.5
mi
Museums
Ho Chi Minh Museum
1.9
mi
Museums
Hoa Lo Prison
2.9
mi
Museums
Vietnam Museum of Ethnology
2.3
mi
Square
Ba Dinh Square
1.9
mi
1 Bach Thao Ba Dinh
Presidential Palace Historical Site
1.7
mi
Ngõ 264 Âu Cơ
Bãi Dá Vuòn Hoa Song Hòng
1.3
mi
Church
Cua Bac Church
1.8
mi
Amusement Park
Dinh lang Quang Ba
2200 ft
Museums
Vietnam Military History Museum
2.3
mi
Quang An
Pho Linh Temple
2900 ft
Chua Pho Linh
2900 ft
Chua Hoang An
2900 ft
Lane 9
A-Roaming Bodyworker
4300 ft
Mall
Syrena Tower
4300 ft
Syrena Shopping Center
4300 ft
Savage
4300 ft
Nearby
Amusement Park
Dinh lang Quang Ba
1900 ft
Restaurants
La Fiorentina
200 ft
20 Dang Thai Mai Quang An
Bao Wow
1100 ft
31A Alley 12 Dang Thai Mai Tay Ho
The Porch Smokehouse n' Grill
1100 ft
33 Alley 12 Dang Thai Mai Tay Ho
Sesame
800 ft
2 Lane 12 Dang Thai Mai Street
Ta Ca Phe
1600 ft
Alley 41 Tay Ho Street Quang An
The Fat Pig
1900 ft
74 Quang An Tay Ho District
Le Jardin
1700 ft
54 Quang An
Nan n Kabab Halal Restaurant
2200 ft
No 49 Xuan Dieu Street
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.0
Location
7.2
Service
6.4
Dining
5.6
Doug
United States of America,
March
2025
5.4/10
During my stay at the Elegant Suites Westlake, I found the apartments to be clean and spacious, with lovely views over the city. However, the service left something to be desired, as I encountered aloof staff and poor food quality at the restaurant. While the location near West Lake is appealing for a quieter experience, the accessibility to the city center could be improved.
Rooms
7.0
The apartments were spacious and comfortable, equipped with kitchen facilities, though I noticed a strange smell upon arrival.
Service
5.0
The staff seemed friendly at times but overall were not very helpful, and I faced issues when requesting a late check-out.
Location
7.0
Situated near West Lake, the area was quieter and felt safe, but it took some time to reach the city's main attractions.
Dining
5.0
The food quality was disappointing at the restaurant, with stale breakfast items and unsatisfactory room service.
Facilities
6.0
The pool and gym were nice, but the spa services did not meet my expectations, especially given the price.
Bruce
United States of America,
February
2025
5.6/10
I had a wonderful stay at Elegant Suites Westlake. The apartments were spacious and clean, and the staff provided really good service that really made a difference. However, the breakfast options could use some improvement, especially for vegetarians, and I noticed some hidden costs that were unexpected.
Rooms
8.0
The two-bedroom apartment I stayed in was larger than some places I've rented before, featuring a kitchen and a washer/dryer, which was super convenient for my family. The cleanliness and modern furniture added to the comfort.
Service
10.0
The staff was extremely friendly and helpful throughout my stay. They assisted with arranging day trips and even helped retrieve a lost phone, which made a challenging situation so much easier.
Location
8.0
The hotel's location felt like a quiet village, away from the hustle of the city, yet it was easy to access major attractions via Grab, which I found very convenient.
Dining
7.0
While the breakfast buffet had a good selection, it was quite basic and lacked vegetarian options. However, the nearby restaurants offered delicious local cuisine, which I really enjoyed.
Facilities
9.0
The amenities, including the large swimming pool and a well-equipped gym, were highlights. The relaxing atmosphere provided a nice retreat after exploring the city.
Chuck
United States of America,
December
2024
5.2/10
I had an overall nice stay at Elegant Suites Westlake. The spacious apartment was a definite highlight, with comfortable beds and nice views over the lake. Although I enjoyed the pool, I did face some issues with the service, particularly during breakfast. It felt like room service could use some improvements too.
Rooms
9.0
My one-bedroom apartment was spacious and very clean, equipped with a kitchenette and laundry facilities, which was perfect for longer stays.
Service
6.0
While most of the staff were friendly and helpful, I did experience some aloofness, particularly when it came to breakfast service and room key issues.
Location
7.0
The location is tranquil and away from the bustling city, which I appreciated, though it's a bit far from major tourist spots.
Dining
6.0
Breakfast offered good options but lacked variety. The room service food was inconsistent in quality, with some items not up to standard.
Facilities
7.0
The pool was great and the indoor playground was a hit with my toddler. however, I found the spa lacking in quality.
Mike
United States of America,
November
2024
6.8/10
I had a mixed experience at Elegant Suites Westlake. The spacious rooms were a highlight, but I faced several issues with the food and service that really let down my stay. The breakfast options were limited and not very fresh, and getting help with my late check-out turned into a frustrating ordeal. Overall, I enjoyed the calm setting, but the lack of attentiveness from the staff made my visit less enjoyable than I had hoped.
Rooms
8.0
My room was quite spacious and clean, complete with a kitchen and laundry options, which I appreciated. The views of West Lake from the balcony added a nice touch, even if the balcony itself lacked seating.
Service
5.0
While some staff members were friendly, I felt the overall service was lacking, especially during my late check-out request, which was met with resistance. The staff seemed a bit aloof, which was disappointing.
Location
7.0
The hotel is situated in a quiet neighborhood near West Lake, making it a good spot to unwind away from the city's hustle. It's not the most convenient for accessing central Hanoi, but I found the surrounding area relaxing.
Dining
5.0
Breakfast was basic and sometimes stale, with limited options, especially for someone looking for vegetarian meals. I found myself having to request refills multiple times, which was frustrating.
Facilities
6.0
The facilities like the gym and pool were decent, but overall, I expected more from what was advertised. The room service also had some hits and misses, with one meal being inedible.
George
United States of America,
November
2024
6.8/10
I enjoyed the spaciousness of my apartment at Elegant Suites Westlake, complete with a nice view of West Lake. However, the food was far from impressive, and I encountered some challenges with the service. While the location is somewhat removed from the city center, it does offer easy access to some lovely nearby restaurants.
Rooms
8.0
The apartments are spacious and clean, perfect for family stays, but some rooms are showing signs of age.
Service
6.0
While the staff were generally helpful, there were instances of aloofness, particularly when I asked for assistance with my late check-out.
Location
7.0
The hotel is not ideally located for quick access to the Old Quarter, but it's close to many restaurants and provides a quieter atmosphere.
Dining
5.0
The breakfast offerings were quite basic, and I found the food to be repetitive and lacking in variety.
Facilities
7.0
Amenities like the gym and pool are decent, but the spa did not meet my expectations.
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