Elegant Suites Westlake | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

10B Dang Thai Mai Street, Hanoi, Vietnam

“The serene ambiance of West Lake provided a perfect escape from city noise.”view full review

Elegant Suites Westlake offers 5-star serviced residences with a health club, outdoor swimming pool, and family-friendly facilities. Ideal for business and leisure travelers, this Hanoi hotel features 135 well-appointed suites and a variety of amenities designed for comfort.

Rooms & Facilities

Rooms at Elegant Suites Westlake feature private balconies with breathtaking views of West Lake or the city, along with fully-equipped kitchens. Options include studio rooms and one to three-bedroom suites designed for extended stays with high-quality interiors.

Dining & Nearby Options

Dining is available at Camellia Restaurant, which serves complimentary breakfast and a la carte lunch, featuring Asian-fused French cuisine. Nearby dining options include Simple Coffee Hanoi and The Snug Irish Pub, both within 0.5 km.

Leisure & Activities

Leisure activities include an outdoor swimming pool, children's play areas, and a fully-equipped fitness center. The hotel also provides personalized services through a tour desk to assist with exploring local attractions like nearby Tran Quoc Pagoda and the Ethnology Museum.

Services & Transport

Elegant Suites Westlake offers a variety of services, including 24-hour reception and security, laundry, and private transport arrangements. The property's shuttle bus service provides convenient travel to the city center.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio Balcony Garden View

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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One-Bedroom Apartment Balcony

Max:

2 persons

930 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Two-Bedroom Apartment Balcony

Max:

2 persons

1025 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Hanoi 2.4 mi

Airports

Noi Bai International (HAN) 13.1 mi

Cat Bi International (HPH) 74.6 mi

Train

Ha Noi Railway station 2.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Gym Facilities

“During my stay, I found the gym at Elegant Suites Westlake to be exceptionally well-equipped and spacious. It has everything I needed for my workout routine, and I appreciated the airy atmosphere. The gym can comfortably accommodate several guests at once, making it a great spot for fitness enthusiasts like me.” view full review

Relaxing Spa Experience

“I indulged in some much-needed 'me time' at the hotel's spa, which offers fantastic services for hair and nails. It was an excellent place for relaxation, and I truly enjoyed the tranquil environment. The spa experience was definitely a highlight of my stay!” view full review

Spacious and Comfortable Rooms

“I loved the design of my room, incredibly spacious and came well-equipped with a kitchen and laundry facilities. It reminded me of a home away from home, providing everything necessary for an enjoyable and comfortable extended stay.” view full review

Fun Kids Play Area

“The hotel features a fantastic kids' play area, perfect for keeping my children entertained during our stay. The facilities are great, and my kids were thrilled with the options available to them, making our family trip more fun.” view full review

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Jacuzzi
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

10B Dang Thai Mai Street, Hanoi, Vietnam

Map view

10B Dang Thai Mai Street, Hanoi, Vietnam

City landmarks

Lake

West Lake

1.5 mi

Monument

Ho Chi Minh Mausoleum

1.8 mi

Pagoda

Tran Quoc Pagoda

1.6 mi

Landmark

Ho Tay Water Park

4200 ft

Park

Hanoi Botanical Garden

1.5 mi

Pagoda

Quan Thanh Temple

1.5 mi

Gallery

Work Room Four

2300 ft

Landmark

Truc Bach Lake

1.4 mi

Pagoda

One Pillar Pagoda

1.9 mi

Landmark

Phu Tay Ho

3000 ft

Castle

Thang Long Imperial Citadel

2.1 mi

Square

Ba Dinh Square

1.8 mi

Gallery

Hanoi Design Center

2500 ft

Church

Cua Bac Church

1.7 mi

Landmark

Pho Linh Temple

2900 ft

Palace

Presidential Palace

1.7 mi

Landmark

Temple Of Literature

2.4 mi

Landmark

Vuon Hoa Bai Da Song Hong

5100 ft

Museum

Ho Chi Minh Museum

1.9 mi

Landmark

Presidential Palace Historical Site

1.7 mi

Museum

Vietnam Military History Museum

2.3 mi

Landmark

Ho Chi Minh's Stilt House

1.7 mi

Landmark

Huu Tiep Lake and the Downed B-52

1.5 mi

Landmark

Bãi Dá Vuòn Hoa Song Hòng

1.3 mi

Landmark

Tao Sach Pagoda

1.0 mi

Landmark

HeriTran Classic Cars Museum

1.0 mi

Museum

Vietnam Museum of Ethnology

2.2 mi

Landmark

Truc Lam An Tam Zen Monastery

1.5 mi

Park

Pho Di Bo Trinh Cong Son

1.1 mi

Nearby

Lane 9

A-Roaming Bodyworker

900 ft

Restaurants

Bao Wow

1100 ft

31A Alley 12 Dang Thai Mai Tay Ho

The Porch Smokehouse n' Grill

1100 ft

33 Alley 12 Dang Thai Mai Tay Ho

Los Fuegos

1200 ft

Sesame

800 ft

2 Lane 12 Dang Thai Mai Street

The Fat Pig

1900 ft

74 Quang An Tay Ho District

Cork & Bottle Wine Bar

1900 ft

50 Quang An Tay Ho

Le Jardin

1700 ft

54 Quang An

Dalcheeni

2800 ft

100 Xuan Dieu Tu Lien

Reviews and Ratings

Reviews from guests about their experience.

Doug

United States, March 2025

5.4/10

During my stay at the Elegant Suites Westlake, I found the apartments to be clean and spacious, with lovely views over the city. However, the service left something to be desired, as I encountered aloof staff and poor food quality at the restaurant. While the location near West Lake is appealing for a quieter experience, the accessibility to the city center could be improved.

Rooms

7.0

The apartments were spacious and comfortable, equipped with kitchen facilities, though I noticed a strange smell upon arrival.

Service

5.0

The staff seemed friendly at times but overall were not very helpful, and I faced issues when requesting a late check-out.

Location

7.0

Situated near West Lake, the area was quieter and felt safe, but it took some time to reach the city's main attractions.

Dining

5.0

The food quality was disappointing at the restaurant, with stale breakfast items and unsatisfactory room service.

Facilities

6.0

The pool and gym were nice, but the spa services did not meet my expectations, especially given the price.

Bruce

United States, February 2025

5.6/10

I had a wonderful stay at Elegant Suites Westlake. The apartments were spacious and clean, and the staff provided really good service that really made a difference. However, the breakfast options could use some improvement, especially for vegetarians, and I noticed some hidden costs that were unexpected.

Rooms

8.0

The two-bedroom apartment I stayed in was larger than some places I've rented before, featuring a kitchen and a washer/dryer, which was super convenient for my family. The cleanliness and modern furniture added to the comfort.

Service

10.0

The staff was extremely friendly and helpful throughout my stay. They assisted with arranging day trips and even helped retrieve a lost phone, which made a challenging situation so much easier.

Location

8.0

The hotel's location felt like a quiet village, away from the hustle of the city, yet it was easy to access major attractions via Grab, which I found very convenient.

Dining

7.0

While the breakfast buffet had a good selection, it was quite basic and lacked vegetarian options. However, the nearby restaurants offered delicious local cuisine, which I really enjoyed.

Facilities

9.0

The amenities, including the large swimming pool and a well-equipped gym, were highlights. The relaxing atmosphere provided a nice retreat after exploring the city.

Chuck

United States, December 2024

5.2/10

I had an overall nice stay at Elegant Suites Westlake. The spacious apartment was a definite highlight, with comfortable beds and nice views over the lake. Although I enjoyed the pool, I did face some issues with the service, particularly during breakfast. It felt like room service could use some improvements too.

Rooms

9.0

My one-bedroom apartment was spacious and very clean, equipped with a kitchenette and laundry facilities, which was perfect for longer stays.

Service

6.0

While most of the staff were friendly and helpful, I did experience some aloofness, particularly when it came to breakfast service and room key issues.

Location

7.0

The location is tranquil and away from the bustling city, which I appreciated, though it's a bit far from major tourist spots.

Dining

6.0

Breakfast offered good options but lacked variety. The room service food was inconsistent in quality, with some items not up to standard.

Facilities

7.0

The pool was great and the indoor playground was a hit with my toddler. however, I found the spa lacking in quality.

Mike

United States, November 2024

6.8/10

I had a mixed experience at Elegant Suites Westlake. The spacious rooms were a highlight, but I faced several issues with the food and service that really let down my stay. The breakfast options were limited and not very fresh, and getting help with my late check-out turned into a frustrating ordeal. Overall, I enjoyed the calm setting, but the lack of attentiveness from the staff made my visit less enjoyable than I had hoped.

Rooms

8.0

My room was quite spacious and clean, complete with a kitchen and laundry options, which I appreciated. The views of West Lake from the balcony added a nice touch, even if the balcony itself lacked seating.

Service

5.0

While some staff members were friendly, I felt the overall service was lacking, especially during my late check-out request, which was met with resistance. The staff seemed a bit aloof, which was disappointing.

Location

7.0

The hotel is situated in a quiet neighborhood near West Lake, making it a good spot to unwind away from the city's hustle. It's not the most convenient for accessing central Hanoi, but I found the surrounding area relaxing.

Dining

5.0

Breakfast was basic and sometimes stale, with limited options, especially for someone looking for vegetarian meals. I found myself having to request refills multiple times, which was frustrating.

Facilities

6.0

The facilities like the gym and pool were decent, but overall, I expected more from what was advertised. The room service also had some hits and misses, with one meal being inedible.

George

United States, November 2024

6.8/10

I enjoyed the spaciousness of my apartment at Elegant Suites Westlake, complete with a nice view of West Lake. However, the food was far from impressive, and I encountered some challenges with the service. While the location is somewhat removed from the city center, it does offer easy access to some lovely nearby restaurants.

Rooms

8.0

The apartments are spacious and clean, perfect for family stays, but some rooms are showing signs of age.

Service

6.0

While the staff were generally helpful, there were instances of aloofness, particularly when I asked for assistance with my late check-out.

Location

7.0

The hotel is not ideally located for quick access to the Old Quarter, but it's close to many restaurants and provides a quieter atmosphere.

Dining

5.0

The breakfast offerings were quite basic, and I found the food to be repetitive and lacking in variety.