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From81US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

10B Dang Thai Mai Street, Hanoi, Vietnam
-
Near West Lake
Perfect
9.2
9.6
/10
4.0
4.5
/5

Elegant Suites Westlake offers 5-star serviced residences with a health club, outdoor swimming pool, and family-friendly facilities. Ideal for business and leisure travelers, this Hanoi hotel features 135 well-appointed suites and a variety of amenities designed for comfort.

Rooms & Facilities

Rooms at Elegant Suites Westlake feature private balconies with breathtaking views of West Lake or the city, along with fully-equipped kitchens. Options include studio rooms and one to three-bedroom suites designed for extended stays with high-quality interiors.

Dining & Nearby Options

Dining is available at Camellia Restaurant, which serves complimentary breakfast and a la carte lunch, featuring Asian-fused French cuisine. Nearby dining options include Simple Coffee Hanoi and The Snug Irish Pub, both within 0.5 km.

Leisure & Activities

Leisure activities include an outdoor swimming pool, children's play areas, and a fully-equipped fitness center. The hotel also provides personalized services through a tour desk to assist with exploring local attractions like nearby Tran Quoc Pagoda and the Ethnology Museum.

Services & Transport

Elegant Suites Westlake offers a variety of services, including 24-hour reception and security, laundry, and private transport arrangements. The property's shuttle bus service provides convenient travel to the city center.

“In my opinion, this property balances serene West Lake views with convenient access to Hanoi's bustling Old Quarter. The apartments are clearly designed for longer stays, appealing to both families and business travelers. The staff's dedication to service elevates the experience beyond the already excellent amenities. The meticulously maintained health club and variety of room types stand out positively.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom Apartment Balcony
2 persons
86 m² 
1 King-size bed
Shower
Bathtub
Deluxe Double Room Balcony
2 persons
1 King-size bed
Studio Balcony Garden View
2 persons
50 m² 
1 King-size bed
Shower
Bathtub
Two-Bedroom Apartment Balcony
2 persons
95 m² 
1 King-size bed
Shower
Bathtub
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Facial
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Elegant Suites Westlake offers a delightful onsite dining experience that blends local flavors with a picturesque setting. Guests can enjoy meals in a charming panoramic restaurant or opt for an intimate dinner on their private balconies, making every meal a special occasion.
Elegant Suites Westlake Hanoi Restaurant photo The photo shows a brightly lit, elegant restaurant with multiple tables set for dining. The restaurant has a spacious and airy feel, with high ceilings and large arched openings that allow for plenty of natural light. 

The tables are covered with wh
Elegant Suites Westlake Hanoi Restaurant photo The photo shows a bright and airy dining area, likely in a hotel or resort. Large floor-to-ceiling windows dominate one side of the room, offering a view of lush greenery and palm trees. The windows are covered with brown roller blinds. 

The dining

Restaurant #1

International
Ambiance
Charming panoramic setting with a welcoming atmosphere
Key Offerings
Enjoy a spectrum of flavors for breakfast, lunch, and dinner with the option to have dinner served on your private balcony. A complimentary welcome drink awaits on the third deck, enhancing the dining experience.
Reservation
Reservations recommended
Open daily from 10:00 - 21:00

Location

10B Dang Thai Mai Street, Hanoi, Vietnam
Map view
10B Dang Thai Mai Street, Hanoi, Vietnam
Nearby
Lane 9
A-Roaming Bodyworker
270 m
Restaurants
Bao Wow
330 m
31A Alley 12 Dang Thai Mai Tay Ho
The Porch Smokehouse n' Grill
330 m
33 Alley 12 Dang Thai Mai Tay Ho
Los Fuegos
340 m
35
Sesame
240 m
2 Lane 12 Dang Thai Mai Street
The Fat Pig
560 m
74 Quang An Tay Ho District
Cork & Bottle Wine Bar
560 m
50 Quang An Tay Ho
Le Jardin
510 m
54 Quang An
Dalcheeni
850 m
100 Xuan Dieu Tu Lien
Explore Hanoi
Explore the Local Scene
Top Attractions
Activities
Dining
Entertainment
Ho Chi Minh Mausoleum
30 minutes walking
Mausoleum of Ho Chi Minh, Vietnam's iconic leader. Expect guided tours and historical insights while visiting this cultural landmark.
Tran Quoc Pagoda
30 minutes walking
Vietnam's oldest pagoda located on West Lake. Its serene atmosphere and stunning architecture make it an essential visit.
Hanoi Botanical Garden
25 minutes walking
Sprawling gardens featuring native flora. Ideal for a leisurely stroll or a peaceful retreat from the city's hustle and bustle.
Ho Tay Water Park
16 minutes walking
Family-friendly water park with thrilling rides and attractions. Great for a fun day out with kids or friends.
A-Roaming Bodyworker
5 minutes walking
Relaxing massage and spa treatments for rejuvenation. Appointments recommended, perfect for unwinding after a busy day.
Bike Rentals at West Lake
30 minutes walking
Scenic biking around West Lake. Rentals available nearby, providing a fun way to explore the picturesque surroundings.
Vuon Hoa Bai Da Song Hong Park
19 minutes walking
Outdoor relaxation in a peaceful park setting. A perfect spot for picnics or casual strolls amidst nature.
Hanoi Night Market
20 minutes driving
Vibrant market featuring local crafts and street food. Open Friday to Sunday, great for nightlife and cultural immersion.
Bao Wow
4 minutes walking
Cozy spot offering delicious bao and Asian fusion dishes. Casual atmosphere, perfect for a quick and satisfying meal.
The Porch Smokehouse n' Grill
4 minutes walking
Relaxed environment with a focus on smoked meats. Signature dishes include brisket and ribs, suitable for meat lovers.
Los Fuegos
5 minutes walking
Stylish eatery serving Latin cuisine with a modern twist. Known for its vibrant flavors and strong cocktails, perfect for date nights.
The Fat Pig
7 minutes walking
Contemporary restaurant offering hearty dishes made from local ingredients. Great for families, especially with its cozy atmosphere.
Work Room Four
10 minutes walking
Cultural space hosting art exhibitions and performances. A unique venue for exploring local talent and creativity.
Bia Hoi Junction
25 minutes driving
Popular nightlife spot known for its draft beer and lively atmosphere. Great for socializing among locals and travelers alike.
Thang Long Water Puppet Theatre
15 minutes driving
Traditional puppet shows performed in water. A fun, family-friendly experience showcasing Vietnamese culture and storytelling.
Hanoi Opera House
15 minutes driving
Historic venue for opera, ballet, and concert performances. Offers a variety of cultural events throughout the year.

Getting around
City Centre
Hanoi6 min  ·  3.9 km
Airports
Noi Bai International Airport (HAN)32 min  ·  21.1 km
Cat Bi International Airport (HPH)181 min  ·  120.1 km
Train
Ha Noi Railway station7 min  ·  4.6 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.2
9.2/10 based on 625 reviews
Doug
United States, March  2025
5.4/10

During my stay at the Elegant Suites Westlake, I found the apartments to be clean and spacious, with lovely views over the city. However, the service left something to be desired, as I encountered aloof staff and poor food quality at the restaurant. While the location near West Lake is appealing for a quieter experience, the accessibility to the city center could be improved.

Rooms
7.0
The apartments were spacious and comfortable, equipped with kitchen facilities, though I noticed a strange smell upon arrival.
Service
5.0
The staff seemed friendly at times but overall were not very helpful, and I faced issues when requesting a late check-out.
Location
7.0
Situated near West Lake, the area was quieter and felt safe, but it took some time to reach the city's main attractions.
Dining
5.0
The food quality was disappointing at the restaurant, with stale breakfast items and unsatisfactory room service.
Facilities
6.0
The pool and gym were nice, but the spa services did not meet my expectations, especially given the price.
Bruce
United States, February  2025
5.6/10

I had a wonderful stay at Elegant Suites Westlake. The apartments were spacious and clean, and the staff provided really good service that really made a difference. However, the breakfast options could use some improvement, especially for vegetarians, and I noticed some hidden costs that were unexpected.

Rooms
8.0
The two-bedroom apartment I stayed in was larger than some places I've rented before, featuring a kitchen and a washer/dryer, which was super convenient for my family. The cleanliness and modern furniture added to the comfort.
Service
10.0
The staff was extremely friendly and helpful throughout my stay. They assisted with arranging day trips and even helped retrieve a lost phone, which made a challenging situation so much easier.
Location
8.0
The hotel's location felt like a quiet village, away from the hustle of the city, yet it was easy to access major attractions via Grab, which I found very convenient.
Dining
7.0
While the breakfast buffet had a good selection, it was quite basic and lacked vegetarian options. However, the nearby restaurants offered delicious local cuisine, which I really enjoyed.
Facilities
9.0
The amenities, including the large swimming pool and a well-equipped gym, were highlights. The relaxing atmosphere provided a nice retreat after exploring the city.
Chuck
United States, December  2024
5.2/10

I had an overall nice stay at Elegant Suites Westlake. The spacious apartment was a definite highlight, with comfortable beds and nice views over the lake. Although I enjoyed the pool, I did face some issues with the service, particularly during breakfast. It felt like room service could use some improvements too.

Rooms
9.0
My one-bedroom apartment was spacious and very clean, equipped with a kitchenette and laundry facilities, which was perfect for longer stays.
Service
6.0
While most of the staff were friendly and helpful, I did experience some aloofness, particularly when it came to breakfast service and room key issues.
Location
7.0
The location is tranquil and away from the bustling city, which I appreciated, though it's a bit far from major tourist spots.
Dining
6.0
Breakfast offered good options but lacked variety. The room service food was inconsistent in quality, with some items not up to standard.
Facilities
7.0
The pool was great and the indoor playground was a hit with my toddler. however, I found the spa lacking in quality.
Mike
United States, November  2024
6.8/10

I had a mixed experience at Elegant Suites Westlake. The spacious rooms were a highlight, but I faced several issues with the food and service that really let down my stay. The breakfast options were limited and not very fresh, and getting help with my late check-out turned into a frustrating ordeal. Overall, I enjoyed the calm setting, but the lack of attentiveness from the staff made my visit less enjoyable than I had hoped.

Rooms
8.0
My room was quite spacious and clean, complete with a kitchen and laundry options, which I appreciated. The views of West Lake from the balcony added a nice touch, even if the balcony itself lacked seating.
Service
5.0
While some staff members were friendly, I felt the overall service was lacking, especially during my late check-out request, which was met with resistance. The staff seemed a bit aloof, which was disappointing.
Location
7.0
The hotel is situated in a quiet neighborhood near West Lake, making it a good spot to unwind away from the city's hustle. It's not the most convenient for accessing central Hanoi, but I found the surrounding area relaxing.
Dining
5.0
Breakfast was basic and sometimes stale, with limited options, especially for someone looking for vegetarian meals. I found myself having to request refills multiple times, which was frustrating.
Facilities
6.0
The facilities like the gym and pool were decent, but overall, I expected more from what was advertised. The room service also had some hits and misses, with one meal being inedible.
George
United States, November  2024
6.8/10

I enjoyed the spaciousness of my apartment at Elegant Suites Westlake, complete with a nice view of West Lake. However, the food was far from impressive, and I encountered some challenges with the service. While the location is somewhat removed from the city center, it does offer easy access to some lovely nearby restaurants.

Rooms
8.0
The apartments are spacious and clean, perfect for family stays, but some rooms are showing signs of age.
Service
6.0
While the staff were generally helpful, there were instances of aloofness, particularly when I asked for assistance with my late check-out.
Location
7.0
The hotel is not ideally located for quick access to the Old Quarter, but it's close to many restaurants and provides a quieter atmosphere.
Dining
5.0
The breakfast offerings were quite basic, and I found the food to be repetitive and lacking in variety.
Facilities
7.0
Amenities like the gym and pool are decent, but the spa did not meet my expectations.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Elegant Suites Westlake guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Number of floors:
15
Number of rooms:
50
FAQs
About Elegant Suites Westlake
What is the distance from Elegant Suites Westlake to Noi Bai International Airport?
The hotel is 17 km from Noi Bai International Airport.
What are the check-in and check-out times at Elegant Suites Westlake?
Check-in is at 14:00 and check-out is by 12:00.
Is parking available at Elegant Suites Westlake?
Complimentary private parking is available on-site.
What room amenities are provided at Elegant Suites Westlake?
Rooms include air conditioning, a flat-screen TV, kitchen facilities, and a private bathroom.
Does Elegant Suites Westlake offer any dining options?
The hotel features Camellia Restaurant & Bar, serving a complimentary daily breakfast buffet and à la carte lunch.
What recreational facilities are available at Elegant Suites Westlake?
Guests can enjoy a fitness center, a seasonal outdoor pool, and a full-service spa.
Are there any children's facilities at Elegant Suites Westlake?
The hotel offers a children's play area, kids' club, and a children's pool.
Which popular attractions are near Elegant Suites Westlake?
Nearby attractions include Hoan Kiem Lake and Ngoc Son Temple (3 km), Ethnology Museum (2 km), and One Pillar Pagoda (2 km).
What languages are spoken by the staff at Elegant Suites Westlake?
The staff speaks English and Vietnamese.
What is the cancellation policy at Elegant Suites Westlake?
The cancellation policy varies depending on the rate type and reservation conditions.

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